Sidekick Labs
Voice AI consulting
We build production voice agents that run on real phone lines – live interpretation across 74 languages and an AI medical receptionist that books into a real EMR. That work is what we consult on.
For businesses adopting AI
You are being pitched AI from every direction and need someone on your side who knows what works, what is safe to deploy, and what will actually save your team time.
- Workflow assessment: what to automate with voice AI, what to leave alone
- Vendor evaluation: what to ask, where the data goes, what the contracts should say
- Custom voice automations: phone intake, appointment scheduling, follow-ups, multilingual support
- Rollout and staff training for new AI tools
For teams building AI products
You are shipping a voice or conversational agent and want an engineer who has already hit the problems you are about to hit.
- Voice agent architecture: pipeline design, latency, interruptions, natural turn-taking
- Telephony integration: inbound and outbound calling, transfers, recording, PSTN and SIP
- Language model integration: tool calling, prompt architecture, deterministic guardrails
- Compliance-safe architecture: data boundaries, audit logging, redaction, retention
- Testing agents that talk: offline gates plus live end-to-end call harnesses
How we work
A short call to understand the problem, then a written scope with a fixed price or a capped number of weeks. We build in your repository, on your cloud accounts, and hand over documentation your own team can maintain. Small engagements are welcome: a one-day architecture review or vendor contract review is a common starting point.
What we do not do
We do not resell software, take referral fees from vendors we recommend, or give clinical or legal advice. When a project touches regulated data (healthcare, finance), the guidance we give is engineering guidance – your compliance officer or counsel signs off.
Or email jeffrey@sidekicklabsllc.com with a few lines about what you are working on.
Sidekick Labs · Samantha Interpreter · Samantha Medical · Contact