Sidekick Labs
Samantha Medical
The AI receptionist for medical practices. Samantha answers after-hours calls, makes outbound calls for referral outreach and patient capture, handles SMS scheduling, and briefs your front desk in the morning.
What she does
1
Answers the phone
After hours, Samantha picks up on the first ring. She sounds like a person, not a phone tree.
2
Verifies and triages
She confirms who is calling, asks the right questions, and routes urgent calls to your on-call provider.
3
Books the visit
Non-urgent callers get an appointment booked into Samantha Hub or your own EMR. No sticky notes, no callbacks.
Built for healthcare
- HIPAA-safe architecture. PHI boundaries, audit logging, and a signed BAA.
- Samantha Hub. A custom mini EMR built into the product – scheduling, patient records, and the morning briefing in one place. Works out of the box with no setup.
- Custom EMR integration. Already on an EMR you like? We integrate Samantha with your existing system on request.
- Outbound calling. Samantha makes calls too – referral outreach, new patient capture, and appointment confirmations.
- SMS scheduling. Patients can book, confirm, or reschedule by text.
- Urgent call routing. Chest pain, breathing difficulty, or anything your practice defines as urgent goes straight to the on-call number.
- Morning briefing. Your front desk sees every overnight call, what was said, and what was booked.
Samantha Medical has its own site with a live demo line you can call right now, pricing, an FAQ, and the full safety and compliance detail.
Visit samantha-medical.comOr book a call to talk about your practice.