One address reaches us for everything – product support, consulting inquiries, and general questions.
Email: jeffrey@sidekicklabsllc.com
We reply within two business days.
Mailing address
Sidekick Labs LLC
522 W Riverside Ave Ste N
Spokane, WA 99201
United States
Consulting
Interested in working with us on voice AI, real-time speech, or telephony? Learn about consulting or go ahead and book a 15-minute call.
Using Samantha Interpreter?
The support page answers the common questions directly: PINs that will not work, how billing per started minute works, refunds, and what happens to your data. It is faster than waiting on a reply.
Specific requests:
- Report a bad or inappropriate interpretation. Flag the call in the app, or email us with the date and time. We read every report.
- Delete your account or your data. Use the account deletion page. No login required.
- Privacy requests – a copy of your data, a correction, or a deletion. Email us from the address on your account and we will verify it before acting.
- Refunds. Email us from the address on your account. Payments are processed by Stripe and unused minutes are refunded to the original payment method. The support page has the details.
Using Samantha Medical?
Support for Samantha Medical is handled through the medical site. Visit samantha-medical.com or email jeffrey@sidekicklabsllc.com.
Please never send us your password. We will never ask for it.
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